Solutions for Retail
Supporting customers and the
retailers they shop from
Teleperson redefines the retail customer service experience for customers, retailers,
and other stakeholders across the increasingly complex retail marketplace
TRUSTED By a growing number of customers, investors and partners
More likely for customers with customer service issues to take their business elwehere
0
%
of consumers report customer service being among the most critical factors affecting their choice.
0
%+
of patients say quality customer service is the most important factor they consider when choosing care
0
%
of patients report expecting higher customer service from their healthcare agencies than they did just a year ago
0
%
Join the hundreds of companies that have had their call tree mapped by Teleperson
WHO WE SERVE
CONSUMERS
By contacting 100% of the companies and brands you shop from, you'll experience customer service the way it was meant to be: personalized, enjoyable, and designed around you.
Company Hub
Effortless engagement with every brand you shop from
Bring together 100% of the companies and brands you shop from for effortless engagement with all
Concierge
Meet your personal Concierge for anything you need
Our concierge is designed to help you in any customer service need as well as offer insights on your shopping
Community
Connet with fellow customers from everywhere you shop
Connect with, learn from, and engage with customers who shop at the same brands as you
WHO WE SERVE
Companies
Teleperson can help you provide personalized and enhanced customer service experiences for each and every customer, while also enhancing your understanding of what your current (and potential) customers are seeking.
Market Insights
Receive continuous market insights on consumer and competitor activity
Our platform delivers continuous market insights on customers, competitors and more
BPO Support
MANAGE COSTS WHILE DIFFERENTIATING YOUR CUSTOMER SERVICE
Need direct BPO support? No problem! Choose Teleperson BPO and offer exceptional service at low costs
CX Advisory
ensure you're moving with CX best practices and operational excellence
Work with our dedicated and experienced consultants to support your strategy, technology, and CX operations