Teleperson is redesigning the customer service experience

    Check out What We're Building!

    Concierge

    Built around awesome customer experience

    Contextual-Routing
    Contextual Routing Through AI

    Voice-SMS
    Voice / SMS based Customer Preference

    Support-from
    Support from dial-up to hang-up

    Direct-to-Human
    Direct to
    Human

    Concierge-Everywhere
    Concierge Everywhere

    Multilingual-Capabilities
    Multilingual Capabilities

    Vendor Hub

    Your vendors centralized and centered on you

    Unify-system-of-vendor-payment
    Unify system of vendor payment

    Vendor portal for direct engagement and info
    Vendor portal for direct engagement

    Receive personalized discounts or promotions
    Receive personalized discounts or promotions

    Get unified view of vendor payment
    Get unified view of vendor payment

    Cross Vendor loyalty program
    Cross Vendor loyalty program

    Payment support programs
    Payment support programs

    Community

    Discover products & services found in your community

    Engage with your community by product
    Connect with friends around products

    Receive discounts in group purchases
    Receive discounts in group purchases

    Customize product testimonials
    Customize product testimonials

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    Discover products through your community

    Expand network with others on hold with same vendor
    Meet others while on hold

    formgrp
    Form groups for product crowdsourcing

    YouZak

    Transforming wait times into enjoyable experiences

    Extended product trial
    Multi-format media hub

    Sync with existing subscriptions
    Sync with existing subscriptions

    Return to content post-call
    Return to content post-call

    Multi-format media hub
    Multi-format media hub

    Contextual media recommendation
    Contextual media recommendation

    While-you-wait notifications of human rep activity
    While-you-wait notifications of human rep activity

    Get In touch

    Email [email protected]

    Phone +1 (727) 999.0544