Teleperson presents a compelling investment opportunity in the customer experience (CX) space, addressing the significant pain points in customer service while creating new opportunities for both consumers and businesses. The company is developing a mobile-first platform that unifies and enhances customer service interactions across vendors, leveraging AI and contextual understanding to transform the traditional customer service model. Our Teleperson Concierge can support any need across 100% of the companies & brands you shop from!
believe customer service is more important than ever
are willing to go out of their way to do business with a company that has better customer service
believe that, no matter how much they enjoy the product, they will switch to another company if customer service is poor
Teleperson has reimagined customer service from the ground up, creating seamless experiences that work for everyone. Where customers and companies connect, everyone wins.
Welcome to how customer service should have been designed–around you! No more endless holds or repeating yourself—just efficient, enjoyable resolution.
Through Teleperson, contact any company or brand you shop with any time and any way you want! You’re in control!
Teleperson represents a concierge designed to help you in any customer service need as well as offer insights on how best to engage and manage any brand you shop with
Bring together 100% of the companies and brands you shop from for effortless engagement with all
Connect with, learn from, and engage with customers who shop at the same brands as you!
Teleperson is a mobile-first platform that unifies customer service experiences across multiple vendors, using AI-powered technology to enhance the connection between companies and their customers.
The Teleperson concierge uses ai to understand customer needs and context, then either resolves issues directly or connects customers with the most appropriate human representative. it maintains memory of all interactions across vendors to provide personalized service.
The vendor hub is a centralized platform where consumers can manage all their vendor relationships, including payments, customer service interactions, and loyalty programs in one place.
The basic Teleperson app is free for consumers. A premium version is available for $4.99/month, offering additional features and an ad-free experience.
Teleperson employs a zero trust security framework and gives consumers control over how their data is viewed, managed, or monetized by companies on the Vendor Hub.
READ THE LATEST NATIONAL CUSTOMER RAGE SURVEY FROM OUR PARTNER: CCMC
A longitudinal Survey of Customer Sentiments Regarding Complaint-handling in the United State.
