Enhancing the
Human Connection
Teleperson is redefining customer service by enabling the customer to control their experience.

Check out how Teleperson works
About us
Teleperson builds context
into the customer service experience
Our Products
What we’re building to change the game of customer service
Teleperson represents the next evolution in customer service, providing personalized, rich experiences centered around the customer.
1. Concierge
Built around awesome customer experience
2. Vendor Hub
Your vendors centralized and centered on you
3. Community
Discover products & services found in your community
4. YouZak
Transforming wait times into enjoyable experiences




Customer Service Statistics
Despite billions of dollars spent each year, customer experience is still pretty bad
Issues
Key issues for bad customer
service experiences
As part of their annual study, CCMC’s National Rage Study, found key reasons for low levels of customer satisfaction, notably issues around complaint-handling toll-free numbers, self-service offerings, expanded remedies to compensate complainants for their problems, corporate websites, and a host of other initiatives, have become standard company policies.


Enhance the Human Connection
Redefine the customer service experience
