The customer support layer of the web.
Teleperson is building the customer side of customer service — a platform that represents you, the consumer, in every interaction with the companies you do business with.
Free forever for individuals. White-label for brands.
About this company
Wells Fargo · Banking & Financial Services · Founded 1852
Verified call tree
- 1Dial 1-800-869-3557
- 2Press 0 twice for an agent
- 3Say “fraud department”
Co-pilot suggested reply
“Hi, I'd like to dispute a charge from 11/14 for $48.32 that I don't recognize. My account ending in 7321.”
Backed by
Two paths
Who are you here for?
For people
Stop re-explaining yourself to support.
The panel watches the page you're on, brings the right context, and gets you to a resolution in one screen.
- 01
The panel opens automatically
When you land on any company you've added, or one you might want to. Teleperson slides in with the full context for that brand.
- 02
Ask AI knows the company
Type a question. The answer is grounded in that company's support material, your plan, and your purchase context.
- 03
The right phone tree appears
When the answer is human-shaped, you get a verified IVR path: exact digits, what to say, expected wait time.
- 04
Co-pilot drives the chatbot
When the company has on-page chat, Teleperson drafts every message. You read, click Send, and stay in control.
Inside the Lens and Portal
Everything you need, in one panel.
Every feature below is in both.
Personal Hub
A directory of every company you do business with. One-click open, search across everything.
Ask AI
Grounded in each company's actual support reality. Cached once, useful forever.
Chat co-pilot
Drives any chatbot for you: drafts every reply, watches for binding actions, asks before sending.
Voice concierge
A real-time voice agent with context across every company in your hub.
Plaid purchases
See spend, transactions, and merchant context the moment you land on a site.
Verified call trees
Step-by-step IVR navigation with confidence scores. The shortest path to a real human.
The panel, in motion
Your side-panel, demonstrated as you scroll
Not static screenshots — live, scroll-choreographed demos of the browser extension that follows you across every company you deal with.
Personal Hub
Every company you deal with, in one panel
A living directory of the companies in your life — one click to open, one search across all of them, on whatever page you're already on.
- A directory of every company you do business with
- One-click open, from any tab
- Search across everything at once
Ask AI
Answers grounded in how support actually works
Ask anything about a company and get a real answer drawn from its actual support reality — not a list of links — cached once and useful forever.
- Grounded in each company's real support reality
- Answers with confidence and sources
- Cached once, useful forever
Chat co-pilot
It drives any chatbot for you — and never oversteps
The co-pilot drafts every reply and watches for anything binding — a cancellation, a payment, a change — and always asks before it sends.
- Drafts every reply in any chat
- Watches for binding actions
- Always asks before it sends — one tap, one message
And a lot more in the panel
The headline features only scratch the surface.
Eight more things the panel does quietly in the background, every one shipped, every one designed to remove a small daily friction.
Auto-detected companies
Land on a new site and the panel silently registers it, every user after you inherits the work.
Smart inbox filter
Missed payments, security alerts, and new vendors surface from your email automatically.
Direct department lines
Skip the main 1-800 menu: billing, retention, and tech support get their own verified numbers.
One-click chatbot opener
Detects and opens any on-page chat widget: Intercom, Drift, Zendesk, HubSpot, the works.
Encrypted password vault
Per-site credentials sealed with AES-256-GCM and auto-filled when you land on the matching page.
Live email match
Click any company in your Hub to surface the last 14 days of messages from them in your inbox.
AI-suggested alternatives
Claude finds real competitors for the brand you're on. One click adds them to your Hub.
Quick-start prompts
Open Ask AI and get pre-written prompts for what you actually came to do: track, dispute, cancel.
Works in Chrome, Edge, and Firefox · Free forever, Premium when you use it daily
Why Teleperson
Customer service is built facing the wrong way. We’re turning it around.
Systems that face inward
Every company runs systems built for itself — screens only its employees can see. You fight through hold music to reach someone whose job is to read that screen out loud to you.
The consumer gets a side
The Lens and Portal give you your own record of every company — spend, subscriptions, conversations — plus an AI agent that gets answers and navigates phone trees for you.
Agent to agent
A personal concierge that works for you, and only you, engages each company's agent directly — and comes back only for decisions that are genuinely yours.
Inward-facing systems made customer service a maze. Agents on both sides make it a conversation.
Read the thesisPricing
Free forever. Premium when you use it daily.
Free
Everything you need to stop re-explaining yourself.
- Up to 25 companies in your Hub
- Daily Ask AI quota
- Verified call trees
- Contact discovery on every page
- Co-pilot drafts (per-message Send)
Premium
For people who use the web daily, unlimited everything.
Billed monthly
- Unlimited companies & Ask AI
- Voice concierge minutes
- Plaid purchases & spend insights
- Priority co-pilot watcher
- Email support
See all pricing details → · Looking at this for a company? See For Business
For business
Your customers, your panel, your brand.
Banks, credit unions, and consumer brands embed the Teleperson panel into their own surface, keeping the customer relationship and the brand control.
White-label panel
Your brand, your customers, your directory, embedded into your app or shipped as a co-branded extension.
Enterprise concierge
Managed concierge desk for your highest-value customers, with the full Teleperson stack underneath.
Network-effect directory
Every customer who lands on a site enriches the shared corpus, your data quality compounds.
Trusted by teams at
Teleperson is the first product I've seen that meets the customer where the breakdown actually happens, on our own page.
Three ways to start.
See Jessica answer questions on your content first, then talk.