Never deal with terrible
customer service again

Teleperson reimagines the end-to-end customer service journey,
designed to put you in control!
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TRUSTED By a growing number of customers, investors and partners
0 %

Consumers

won’t willingly do business again with a company that left them unhappy

0 %

Consumers

will switch to another company after more than one bad experience

0 %

Consumers

feel increasingly stressed and exhausted when dealing with customer support

0 %

Consumers

report anger from a poor customer care experience

Company Hub

Effortless engagement with every brand you shop from

Bring together 100% of the companies and brands you shop from for effortless engagement with all

Unified engagement across the Company Hub

Teleperson will bring together 100% of the companies & brands you shop from, unifying the customer service journey across all

Receive insights across the Company Hub

Gain unique insights from and control over each company where you shop, like canceling unused subscriptions or comparing spend activity across time

Portal for direct engagement and info

Understand each company you shop with and, for those integrated with Teleperson, engage directly like product comparison, direct payment, or address any question you have

Cross company loyalty program

Gain (and spend) loyalty points across every company you shop from

Receive personalized discounts or promotions

Companies can offer specific discounts and promotions for you directly through Teleperson

Payment support programs for critical bills

Teleperson will offer low-interest micro-loans to support users in making payments on a month-to-month basis

The thing I noticed most about the inbox is the speed. In a test, we saw a 15% increase in the number of conversations handled.

Pelle Blarke

International Strategy and Operations Manager, Wolt

Welcome to a world without call trees!
Check out the hundreds of companies we've mapped so far so you never have to deal with a call tree again
CONCIERGE

Welcome to your personal Concierge for anything you need!​

Teleperson represents a concierge designed to help you in any customer service need as well as offer insights on how best to engage and manage any brand you shop with

Contextual Routing through AI

Routing based on the specific issue, history, context, sentiment and customer preference with each call

Direct-to-Human

Teleperson’s Concierge will bring you directly to the department you need (no more call tree!)

Voice / SMS based on Customer Preference

Chatbot functionality combines voice with text, for the fastest means of communication

Concierge Everywhere

Engage with your Teleperson Concierge through mobile (via Teleperson application), social, or video interaction post-call

Support from Dial-up to hang-up

Teleperson’s Concierge is you from first pick-up to the end of the call with full transcription and complete call memory

Multilingual Capabilities

Teleperson’s Concierge speaks multiple languages with automatic translation between you and the companies you shop with

Community

Meet your fellow customers from every brand you shop with

Connect with, learn from, and engage with customers who shop at the same brands as you!

Engage with your community by product

Connect (again) with your friends based on shared companies, products or services

Discover products / services through your community

Learn about new products or services based on your community, both based on active search and sponsored ads

Receive discounts in group purchases

Receive discounts or free gifts from your favorite companies seeking to engage with you and your friends

Expand network with others on hold with same company

Hate waiting on hold alone? Meet others who are also on hold with the same company, with additional search options (such as issue)

Customize product testimonials

Read product or service testimonials based on your friends and the specific community you’re interested in

Form groups for product / innovation crowdsourcing

Form groups to proactively recommend ways to improve a given product or service

Self-service and proactive support have helped us reduce inbound conversation volume by 20% over the past two years, even as our user base has continued to grow.

Dane Burgess

Customer Support Director, Linktree

MESSENGER AND OMNICHANNEL

Deliver conversational support where it works best for your customers

Onboard, educate, and notify your customers with in-context, automated messages—cutting support volume and keeping customers happy.

Customizable messenger

It's your messenger—so have it match your brand with infinite design options.

Configurable experiences

Show and hide different content, features—even entire spaces—to create bespoke messenger experiences.

Maximize productivity with the fastest shared inbox

Our shared inbox is AI-enhanced and designed for speed and efficiency—so your team can work smarter and collaborate faster.

Maximize productivity with the fastest shared inbox

Our shared inbox is AI-enhanced and designed for speed and efficiency—so your team can work smarter and collaborate faster.

Maximize productivity with the fastest shared inbox

Our shared inbox is AI-enhanced and designed for speed and efficiency—so your team can work smarter and collaborate faster.

Self-service and proactive support have helped us reduce inbound conversation volume by 20% over the past two years, even as our user base has continued to grow.

Dane Burgess

Customer Support Director, Linktree

Customizable messenger

It's your messenger—so have it match your brand with infinite design options.

Configurable experiences

Show and hide different content, features—even entire spaces—to create bespoke messenger experiences.

Maximize productivity with the fastest shared inbox

Our shared inbox is AI-enhanced and designed for speed and efficiency—so your team can work smarter and collaborate faster.

Maximize productivity with the fastest shared inbox

Our shared inbox is AI-enhanced and designed for speed and efficiency—so your team can work smarter and collaborate faster.

Maximize productivity with the fastest shared inbox

Our shared inbox is AI-enhanced and designed for speed and efficiency—so your team can work smarter and collaborate faster.

Self-service and proactive support have helped us reduce inbound conversation volume by 20% over the past two years, even as our user base has continued to grow.

Oda Skuggedal Wilhelmsen

Nordic Customer Service Manager, Godtlevert

Join the future where customer service is designed around you!

Want to chat about how we can make every customer service experience awesome? Drop a line here!

Let's chat about customer service designed around you

Contact us

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