Solutions for Healthcare

Supporting patients and the
healthcare companies they shop from

Teleperson redefines the healthcare experience for patients, doctors,
and other stakeholders across the increasingly complex healthcare marketplace

TRUSTED By a growing number of customers, investors and partners
More likely for customers with customer service issues to take their business elwehere
0 %
of consumers report customer service being among the most critical factors affecting their choice
0 %+
of patients say quality customer service is the most important factor they consider when choosing care
0 %
of patients report expecting higher customer service from their healthcare agencies than they did just a year ago
0 %
Join the hundreds of companies that have had their call tree mapped by Teleperson

WHO WE SERVE

CONSUMERS

By contacting 100% of the companies and brands you shop from, you'll experience customer service the way it was meant to be: personalized, enjoyable, and designed around you.

Company Hub

Effortless engagement with every brand you shop from

Bring together 100% of the companies and brands you shop from for effortless engagement with all

Concierge

Meet your personal Concierge for anything you need

Our concierge is designed to help you in any customer service need as well as offer insights on your shopping

Community

Connet with fellow customers from everywhere you shop

Connect with, learn from, and engage with customers who shop at the same brands as you

WHO WE SERVE

Companies

Teleperson can help you provide personalized and enhanced customer service experiences for each and every customer, while also enhancing your understanding of what your current (and potential) customers are seeking.

Market Insights

Receive continuous market insights on consumer and competitor activity

Our platform delivers continuous market insights on customers, competitors and more

BPO Support

MANAGE COSTS WHILE DIFFERENTIATING YOUR CUSTOMER SERVICE

Need direct BPO support? No problem! Choose Teleperson BPO and offer exceptional service at low costs

CX Advisory

ensure you're moving with CX best practices and operational excellence

Work with our dedicated and experienced consultants to support your strategy, technology, and CX operations

Let's chat about customer service designed around you

Contact us

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