Your customers' support, owned by you.
Embed the Teleperson panel into your own surface. Keep the brand, keep the data, give your customers a support experience that actually resolves things.
15 min
Average customer support resolution time
73%
Chatbot conversations end without resolution
47%
Repeat-call rate after a single chat session
White-label panel
A branded company directory inside your app or extension.
Per-tenant theming, your domain in the storefront, your auth identity for verified employees. The panel shows your customers only the companies you choose, in your brand's voice.
- Tenant-scoped directory + per-tenant data isolation
- Co-branded extension or in-app embed
- SSO + your IdP for the verified-employee flow
- Audit logs for every privileged action
Concierge thread #2841
Customer
I was charged twice for my December bill. Can you look into this?
Concierge (Teleperson + you)
I see both charges from Dec 3rd: same amount, same merchant. I've opened a dispute and a refund will post in 3–5 business days.
Enterprise concierge
A managed concierge desk for your highest-value customers.
Pair the Teleperson stack with a managed concierge team that resolves issues across every brand in your customer's life. We handle staffing, training, and tooling, you set the SLA.
Built for
Industries with high-trust customer relationships.
Banks
Branded company directories that follow the customer across their financial relationships.
Credit Unions
Members-first concierge experience without building a CX product from scratch.
Telcos
Cut call-center overflow by giving subscribers a working IVR and grounded chat.
Consumer brands
Take back the customer relationship from third-party support platforms.
SOC 2-aligned. Plaid-grade encryption. Audit-logged.
Plaid access tokens are AES-256-GCM encrypted at rest. Every Postgres table is RLS-enforced. Every privileged action is audit-logged with operator and tenant attribution.
Pricing
Custom pricing, scoped per deployment.
Pricing is based on tenancy, monthly active users, and concierge scope. We'll walk through it on a 30-minute call.
FAQ