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At Teleperson, we understand that trusting a platform with your valuable data requires unwavering confidence in its security. Leveraging our partnership with HMC3, we've built our platform with enterprise-grade security at its core, ensuring your data remains protected at every touchpoint. Our security infrastructure is built on NIST 2.0, the gold standard in cybersecurity frameworks, enabling us to meet and exceed the most stringent compliance requirements, including SOC2, HIPAA, and PCI. Whether you're in healthcare, finance, or any other regulated industry, our platform is designed to keep you compliant and secure
Our comprehensive security approach combines advanced technology, rigorous governance, and expert human oversight to create an impenetrable shield around your data. At the technology level, we maintain 24/7 security monitoring and threat detection systems, backed by enterprise-grade endpoint protection and real-time security event management. These systems work in concert with sophisticated access controls and authentication measures to ensure only authorize`d users can access sensitive information. Our continuous vulnerability scanning and remediation processes actively identify and address potential security gaps before they can be exploited
The foundation of our security framework rests on robust governance and compliance measures. We conduct regular security risk assessments and maintain continuous compliance monitoring to ensure your data protection meets or exceeds industry standards. Our comprehensive data governance framework establishes clear protocols for data handling, while our vendor risk management program extends this protection to our entire supply chain. Detailed audit trails and reporting provide transparency and accountability at every step.
Behind our advanced security infrastructure stands a team of dedicated security professionals working around the clock to protect your data. Our 24/7 security operations center actively monitors for threats, while our incident response team stands ready to address any security concerns immediately. Leadership from our virtual CISO service ensures our security strategy remains aligned with the latest industry best practices, while our advisory services help you navigate complex security challenges with confidence.
We take a proactive approach to security, constantly monitoring, updating, and improving our defenses to stay ahead of emerging threats. This commitment to continuous improvement ensures your data remains protected against evolving security challenges. Our security team works tirelessly to prevent unauthorized access, ensure continuous platform availability, maintain regulatory compliance, and respond swiftly to any security incidents.
Our security capabilities scale seamlessly with your business, providing the same enterprise-grade protection whether you’re a growing startup or an established enterprise. The security controls and features that protect some of the world’s most security-conscious companies are available to all our customers, ensuring consistent, high-level protection across our entire platform.
Teleperson maintains the highest standards of security and compliance through regular third-party security assessments and certifications across multiple compliance frameworks. Our dedicated security team is available 24/7 to address any concerns and ensure your data remains protected. For detailed security information or compliance documentation, our security team is always ready to assist at [email protected].
We understand that your trust in our platform’s security is essential to your business success. That’s why we’ve made security the cornerstone of everything we do, ensuring your data remains safe, compliant, and accessible only to those you authorize. When you choose Teleperson, you’re choosing a partner committed to protecting your most valuable digital assets with the highest levels of security available in the industry.